Novas Outreach CRM
Novas Outreach CRM is the customer relationship management and outreach operations application used by Novas Agency. The purpose of Novas Outreach CRM is to help Novas manage cold outreach, leads, contacts, campaigns, Gmail drafts, approved emails, inbound replies, call outcomes, follow-up tasks, suppression rules, and audit history from one source-of-truth CRM database.
Purpose of Novas Outreach CRM
Novas Outreach CRM supports sales and compliance workflows for Novas Agency. It records each important CRM action, including lead updates, outbound messages, inbound replies, manual call outcomes, follow-up tasks, and opt-out or suppression decisions.
Gmail access in Novas Outreach CRM
Novas Outreach CRM connects to one authorised Novas Gmail account. Gmail access is used to create drafts, send approved messages, read inbound replies, and match those replies to CRM lead records.
Data handling
- CRM records are used only for Novas Agency operations.
- Gmail data is not sold or used for advertising.
- Opt outs, bounces, and suppression records override outreach actions.
Read the Privacy Policy and Terms of Service for more details. Visit Novas Agency for the main business website.