Direct communication
Work directly with the person assessing and building your system.
Hey there. I'm Jack
I look at how your business runs, find what slows you down, and build systems that make the everyday work simpler.
Let's connectOne connected standard from first conversation to launch
Direct to founderBuilt for businessConnected toolsBuilt to simplify
“I started Novas to help businesses spend less time working around disconnected tools and repeated admin. The first step is understanding the problem. Then we decide what to simplify, connect or automate.”
Understand first
A clear problem and a written scope before implementation.
Measure the change
Agree what improvement looks like and check the evidence.
Clear ownership
Know who runs the workflow, handles exceptions and approves changes.
Workflows
Automation examples
Examples of connected systems we can build around your business.
Inbox
3 newSearch conversations
AC
Website enquiryAlex Carter · Just now
Can you help connect our tools?
JW
Quote follow-upJamie Wilson · 12 min
Thanks for sending this over.
SM
New appointmentSam Morgan · 1 hour
Thursday works well for us.
Follow-up drafted for review
Enquiry Follow-up
Capture · assign · remind · Illustrative example
Discuss workflowPROJECT / EXAMPLE CLIENT
Welcome aboard.
Your workspace is ready.
Setup progress3 of 4
Company detailsComplete
Shared documentsComplete
Team accessComplete
04Kick-off callChoose a time
Client Onboarding
Collect · check · hand over · Illustrative example
Discuss workflowEXAMPLE SUPPLIER
INVOICE
Invoice numberINV-1042
Amount due£840.00
Fields extracted · Review required
Document Processing
Extract · review · route · Illustrative example
Discuss workflowQUOTE / Q-0024Draft
Project proposal
Prepared for Example Studio
DescriptionAmount
Workflow setup£600
Tool integration£350
Team handover£150
Example total£1,100
Send for approval
Quote Preparation
Gather · draft · approve · Illustrative example
Discuss workflowTeam activity
Tasks completed42
In progress8
M T W T F S S
Weekly summary.pdfPrepared for the team
Team Reporting
Connect · summarise · review · Illustrative example
Discuss workflowOctober 2026
‹ ›MTWTFSS123456789101112131415161718192021
14 OCT
Discovery call10:30 – 11:00 · Online
Confirmation & reminder scheduled
Booking Automation
Book · confirm · remind · Illustrative example
Discuss workflowSystems in detail
Three ways to build trust
Enquiry performance
Overview · 7 daysEnquiries128
Qualified64
Booked32
Enquiries receivedMon – Sun
Mon TueWedThuFriSatSun
| Source | Enquiries | Booked |
|---|---|---|
| Website | 74 | 21 |
| Referral | 36 | 9 |
| Other | 18 | 2 |
Illustrative enquiry analytics
01See every opportunity
Track where enquiries come from, how they progress and which next actions need attention. One clear view from first contact to a booked conversation.
- Source breakdown
- Pipeline visibility
- Follow-up tracking
Workflow operations
Overview · 7 daysRuns today248
Completed241
Needs review7
Processing stages97.2% completed
01Capture248 runs
02Validate246 runs
03Sync243 runs
04Notify241 runs
| Run / workflow | Duration | Status |
|---|---|---|
| #1048 · Enquiry sync | 1.2s | Complete |
| #1047 · Client intake | 2.8s | Review |
| #1046 · Follow-up | 0.9s | Complete |
Review queue: 7 runs require a team decision.
Illustrative workflow monitoring
02Know what is running
Follow each automation from trigger to completion. Review run times, spot exceptions and give your team a clear route to resolve anything that needs attention.
- Run history
- Exception queue
- Step-level visibility
Document intelligence
Overview · 7 daysProcessed86
Approved72
In review14
Invoice extractionINV-1042.pdf
| Field | Extracted value | Check |
|---|---|---|
| Supplier | Example Studio | Matched |
| Invoice date | 08 Oct 2026 | Valid |
| Amount | £840.00 | Review |
| Reference | PO-2048 | Matched |
Human approval requiredReview extracted fields →
Source attached · Changes logged · No automatic posting
Illustrative document review
03Check the details
Bring extracted information beside its source, flag fields that need checking and keep approval with your team before records are updated.
- Field-level checks
- Human approval
- Traceable changes
Creative edge
Design and build stay connected
Business understanding
Map the everyday work before choosing the system or the software.
WorkflowsBottlenecksPriorities
Practical design
Make the next action clear for the people who use the system.
ClarityHandoverUsability
Connected systems
Bring information together and automate agreed steps across your tools.
IntegrationsAutomationWebsites
Useful AI
Turn unstructured information into useful drafts and decisions for review.
DocumentsKnowledgeHuman review
Perspective
Why the work matters
Working principle
“A useful system starts with a clear problem. Understand the work, remove unnecessary steps and automate only what should happen reliably.”
What we can build
These are capabilities within Tailored Systems, not extra packages. We recommend only what fits the problem and agree the scope before building.
Want more?
Start with a conversation about your business and what you would like to improve. Tailored Systems brings automation, AI and website development together around the work you need to improve.